100copies owns this website and its content. By entering the site you agree to be bound by the following terms and conditions.
The information, content and materials displayed on this website is the property of 100copies. You may not use any of the content except as provided in these terms and conditions. Any copying, rearrangement, redistribution, modification, use or publication by you of any content or any part of the website, except for the limited rights of use granted hereunder, is strictly prohibited.
You may use the content online and for your non-commercial, personal use only. Copying these materials for anything other than your personal use is a violation of copyright and trademark laws. For example, you may not distribute any content or make copies of it available to anyone else, whether or not for payment or other consideration. You may not create any derivative works from any content or remove any trademark, copyright or other notice from any content. You may not otherwise modify, copy, frame, reproduce, sell, publish, transmit, display or otherwise use any content or any portion of the website without the prior written permission of 100copies.
100copies aims to ship products within 5 working days depending upon our suppliers. The production of orders is subject to processing and handling. To ensure the highest standards of quality in printing and packaging, some deliveries might take up to 21 working days. If in the event that your item is out of stock, you will be notified and refunded in full within 48 hours of your order confirmation.
During holiday season, delivery time may be affected and temporary unavailable in selected areas due to bad weather or traffic condition and other unforeseen circumstances.
As only 100 copies are printed of each original design, 100copies cannot guarantee availability of all products, although every effort is made to update the website regularly to ensure quantities are accurate. If 100copies cannot fulfil your order due to availability, you will be notified and refunded via Paypal within 48 hours or, where feasible, offered an alternative. In the case of an alternative design, 100copies will offer you priority to reserve a copy of the available designs. After 48 hours of this offer, the design will be made available to all other customers via the website. Payment of all products is made in advance and is non-returnable and non-refundable. All photographs are only to provide a reference to the quality and finish of the each specific piece. All items are sold as seen.
All transactions are processed via Paypal in USD.
Overseas shipments may be subject to import duties and tax. 100copies has no control over these charges and accepts no responsibility for any additional overseas costs. Hence, any additional charges shall be borne by the customer. All shipments will be packed in a hard tube and delivered by Singapore Post. A tracking number will be supplied for international orders only. We are unable to offer refunds or returns on any overseas goods, unless under special circumstances.
100copies will only except returns in the rare event of damaged shipments. These returns must be reported via e-mail within 5 business days after the shipment has arrived. Once a return has been reported, you have 10 business days to ship the item back. The cost of shipping the item back will be borne by the customer and you are advised to use the same method to ship the item back. Once the damaged item is received, it will be evaluated and a replacement, if available, will be sent within 5 business days. If this scenario occurs, please understand that every care is take to package and ship each product. If an item gets damaged, it isn’t due to the handling or packaging on 100copies part. 100copies would never ship a damaged or poorly packaged item. Once the shipment has left the premises, 100copies lays all trust and assurance in Singapore Post.
Once the product has been dispatched to Singapore Post, the risk of loss will not be borne by 100copies. If Singapore customers have not received the goods within 7 days of the shipping confirmation email or overseas customers haven’t received the goods within 23 working days of the shipping confirmation email, please notify us via email and we will do our best to resolve the problem.